Frequently Asked Questions

You can schedule a tour right on the website by clicking Schedule a Tour and choosing a date and time that works for you.
If you prefer, you can also call 469-721-1860, email leasing@mapleterraceresidences.com, or submit a contact form and the leasing team will help set it up.

You must provide valid ID, proof of income, employment letter, and a credit check.

The guarantor must provide documents showing income 5-times the Market Rent.

Income or Credit requirements may vary. Please contact leasing office for more details.

Application fees, including the amount, refundability, and payment details, are outlined in the Community Cost Guide on the Floor Plans page.

Security deposit details are listed in the Community Cost Guide on the Floor Plans page.

Any one-time or monthly fees (such as administrative fees) are listed in the Community Cost Guide on the Floor Plans page.

Utilities are not included in the rent. Utilities are outlined in the Community Cost Guide on the Floor Plans page.

Resident-paid utilities are outlined in the Community Cost Guide on the Floor Plans page.

Parking availability and monthly rates are detailed in the Community Cost Guide on the Floor Plans page.

Pet deposits, one-time fees, and monthly pet rent are listed in the Community Cost Guide on the Floor Plans page.

Rent is due on the first of month. The preferred payment method is through our online resident portal.

Yes, Renters insurance is required. Our leasing team is able to help provide more information on renters insurance if you do not currently have it.

Lease term options vary by availability and may include standard 12-month, but we offer a range of flexible lease terms to meet your needs.

Move-in requirements typically include a valid photo ID, proof of renters insurance, first month's rent payment, and completion of any move-in scheduling or elevator reservations, where applicable.

While our apartments do not come furnished, if you need further details on furnished units, please reach out to our leasing team for more information.

Subletting is not allowed. Please reach out to the management team for information on lease transfers within the community.

Non-renewal notice periods are outlined in the lease agreement and may vary based on local regulations.

We are a non-smoking community.

Yes

The application review generally takes 24 to 48 hours.

You can apply online using our online portal or by scheduling a tour with our leasing team.

Our community offers an expansive, state-of-the art fitness center, rooftop pool with lounge, soundproof coworking space, secret garden, wellness relaxation lounge, infrared saunas, golf simulator, maker space, Nespresso cafe, dog washing station, and rooftop lounge with terraces overlooking the Downtown Dallas skyline.

Yes

Many of our amenity spaces may be available to reserve for private events. Availability, reservation procedures, and any associated costs are managed by the onsite team.

A reservation fee is required for our Conservatory and Pool Lounges. All other amenity spaces, such as the Library, Makers Space, and Golf Simulator, can be reserved without a fee.

You may reserve in person with the management team or reserve via the Maple Terrace App.

Yes, we offer high-speed Wi-Fi in all common areas.

We offer unique amenities including two infrared saunas, a golf simulator, Rooftop Conservatory for events, Alfred's Speakeasy, soundproof coworking and recording pods, 24-hour concierge service, valet parking, and much more. Schedule your tour today to see everything we offer in person.

No, we currently do not offer a guest suite, however, we are minutes from top luxury hotels. Please contact our concierge for help with finding accomodations for your guests.

Yes, we have a parking garage with valet and reserved parking, individual remote-style garages for rental, and open parking.

We offer paid reserved parking and valet services as well as free open parking.

Yes. We have 12 Tesla chargers.

Yes, bike storage is available on-site.

We offer a 24-hour Luxer package room for deliveries, including refrigerated package lockers.

Yes, we have 24-hour concierge services available at Maple Terrace Residences.

Yes, we offer parking for guests of residents.

Guests access via one-time codes using the ButterflyMX system and/or our 24-hour Concierge service.

Yes, our community is designed to be accessible in accordance with applicable accessibility requirements. Please contact our Leasing Team for more information.

Amenities and common areas are designed to be accessible in accordance with applicable accessibility requirements.

Accessible parking spaces are provided in accordance with applicable accessibility requirements.

Yes, our community is designed to be accessible in accordance with applicable accessibility requirements. Please contact our Leasing Team for more information.

Yes, up to 2 pets per home.

Exotic species are not permitted.
Aggressive dog breeds are prohibited, including:

- Rottweiler
- Chow
- Doberman
- Akita
- Pit Bull
- Staffordshire Terrier
- Bullmastiff
- Presa Canario
- Alaskan Malamute
- Wolf-Hybrid, or any mix thereof

Service animals are permitted as required by applicable law and are not subject to pet fees, deposits, or restrictions.

Emotional support animal requests are reviewed in accordance with applicable fair housing laws. Documentation may be required as part of the review process.

Yes, we have a dog park along with a luxury pet spa for bathing and grooming. Maple Terrace is also near the Katy Trail for long dog walks.

Maple Terrace is located in Uptown Dallas, a vibrant and upscale urban neighborhood north of Downtown Dallas. The pedestrian-friendly neighborhood offers the best mix of world-class dining, luxury shopping, relaxing parks, top entertainment, and much more!

CATCH Dallas
Doce Mesas
Katy Trail Icehouse
Tom Thumb
Trader Joes
Whole Foods

Katy Trails 0.2 miles away

Dallas Museum of Art
American Airline Center
Arts District
Dallas Arboretum
Perot Museum of Art
Dallas World Aquarium
AT&T Performing Arts Center

SMU 3.5 miles away

DART bus stops:
Maple at Kings Road
Maple at Lucas
Maple at Turtle Creek
Maple at Cedar Springs

DART Rail:
Southwest Medical District/Parkland Station

Yes, socials, holiday events, wellness/fitness classes

Maintenance requests can be submitted through the resident portal or by contacting the management office directly.

Yes, we offer a variety of dining perks at Doce Mesas, CATCH Dallas, Nuri and much more.

We offer Coworking Space with private meeting rooms, soundproof recording pods, and printing.